top of page

FLORALCHEMY TERMS & CONDITIONS

Welcome to Floralchemy! By contracting with us to purchase a unique handmade product using botanicals as a medium or produce a one of a kind hand-crafted product involving the use of flowers as a medium, you acknowledge and agree to the following terms and conditions:

 

1. Unique Handmade Products

 

1.1. Each product created by Floralchemy is unique and handcrafted, no one piece is like another.

 

1.2. While all products are quality checked before shipment, due to the nature of handmade goods, they may be subject to minor flaws.

 

2. Changes in Drying and Preservation

 

2.1. Flowers used in our products go through changes during the drying and preservation process, which may result in color changes or enhanced appearances of bruising on the petals.

 

3. Flower Condition 

 

3.1. Floralchemy reserves the right to refuse to preserve flowers that arrive damaged, wilted, or rotted.

 

3.2. Floralchemy will not be responsible for returning any unused flowers that are refused or unused for preservation.

 

4. Shipping and Liability

 

4.1. Floralchemy is not responsible for any lost or damaged products during transit or shipping.

 

5. Resin and Long-Term Changes

 

5.1. All resin can naturally yellow over time. Floralchemy assumes no liability for any such changes.

 

6. Disclaimer of Warranties

 

6.1. Floralchemy disclaims any and all warranties, including all implied warranties of merchantability, regarding our products and services.

 

7. Claims and Reporting Damages

 

7.1. Any claim you make for any type of damage under this contract must be made in writing to Floralchemy within fourteen days of delivery of the product you have purchased.

 

7.2. Failure to make a timely written claim shall be deemed a waiver by you.

 

8. Governing Law and Jurisdiction

 

8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Florida. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Florida.

 

9. Modifications to the Terms and Conditions

 

9.1. Floralchemy reserves the right to modify or replace these Terms and Conditions at any time. It is your responsibility to review this page periodically for changes. Your continued use of our website or services after any modifications constitute your acceptance of the updated Terms and Conditions.

​

RETURN/REFUND/ CANCELLATION POLICY

​

FLORAL PRESERVATION

 

Every order that is placed is a one of a kind experience. Due to the custom nature of floral preservation, we cannot accept returns or refunds. Cancellations are accepted up until the day we receive your flowers, however your initial deposit is non refundable. We strive to create the best experience for you, but please keep in mind that everything is completely handcrafted. Creations made by hands alone are never 100% perfect and we believe that’s the beauty of it. 

 

JEWELRY

 

All sales are final and non refundable, however should you have an issue with your piece please reach out and we will find a solution.

bottom of page